Return, Refund, and Cancellation Policy

Last Updated: November 2025

We strive to ensure you have the best experience on properbootyworship.com. Because our store offers both digital streaming content and physical apparel, our refund and return policies vary depending on the type of item purchased. Please review the policies below carefully.

1. Digital Content (Streaming Videos & Subscriptions)

Due to the immediate access and digital nature of streaming media, our digital products are governed by a strict access policy.

• Refunds on Video-On-Demand (VOD) / Pay-Per-View: All sales of individual streaming videos are final. Once a transaction is complete and access to the video has been granted, we cannot offer a refund or exchange.

• Technical Exceptions: If you experience a verified technical failure on our end that prevents you from viewing your purchased content, you must contact support within 48 hours of purchase. We will attempt to resolve the issue. If the content remains unplayable due to our system failure, a refund or store credit will be issued. (Note: We do not issue refunds for playback issues caused by your ISP, local hardware, or incompatible browsers).

• Subscription Cancellations: If you have an active streaming subscription, you may cancel it at any time through your account dashboard. Cancellation stops all future recurring charges. You will retain access to the streaming content until the end of your current billing period. We do not provide prorated refunds for mid-cycle cancellations.

2. Physical Goods (Apparel)

We want you to be completely satisfied with your apparel purchases. Physical items are subject to the following return and exchange terms:

• Eligibility Window: You have 30 days from the date of delivery to request a return or exchange for physical apparel.

• Condition Requirements: To be eligible for a return or exchange, the apparel must be unworn, unwashed, and in its original condition with all tags intact. Items that show signs of wear, odor, or damage will be rejected and sent back at the buyer’s expense.

• Hygiene Exception (Strict): For health and safety reasons, any intimate apparel (including underwear, swimwear, bodysuits, or any garments designed for direct contact with the genital area) is final sale. We do not accept returns or exchanges on these items under any circumstances unless the item arrives defective.

• Exchanges: If you need a different size or color, please initiate a return for the original item and place a new order. Alternatively, contact support to arrange a direct exchange, subject to inventory availability.

• Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error (e.g., you received an incorrect or defective item).

3. Order Cancellations

• Digital Orders: Because streaming access is granted instantly upon payment processing, orders for digital content cannot be canceled once the checkout process is complete.

• Apparel Orders: You may cancel an apparel order for a full refund if it has not yet been processed for shipping. Once you receive a shipping confirmation email, the order cannot be canceled and must be treated as a standard return upon delivery.

4. Defective or Incorrect Items

If you receive a defective physical item or an incorrect product, please contact us within 7 days of delivery with your order number and clear photos of the issue. We will expedite a replacement or issue a full refund, including any return shipping costs.

Contact Us

To initiate a return, report a technical issue, or ask a question about our policies, please contact our support team at:

• Email: support@properbootyworship.com

• Support Portal: Contact Us

Please include your Order ID and the email address associated with your account in all correspondence.